Process Driven Applications transform your business
PDAs enable users and data to interact within the context of a business process: this is why modernizing and digitizing them is central to competitive advantage.
Processes are an essential part of every business as they manage the way each organization interacts with its customers, employees, partners, suppliers and stakeholders in general, so are applications that run processes.
Digital transformation can not be detached from process digitalization, that must focus not only on automation but also on improving efficiency, responding faster to demands, engaging customers more effectively.
Entando provides the solution to make this happen: modern Process Driven Applications that digitize processes while improving operations and user experience and that can adapt to continuous business changes.
To enable the process-oriented applications needed to transform the way organizations do business, customer experience is the beginning: processes and User Interfaces should be defined, from their inception, with the goal to ensuring a consistent and productive customer journey, one that yields desired outcomes for both the user and the enterprise.
A powerful BMP engine is then needed to codify, automate and streamline structured repeatable processes, workflows, tasks and decisions with capabilities to analyze and control execution and performance in order to ensure intended results, often integrating different systems.
Process Driven Applications (PDA) are not only about automation, but most importantly about business agility. Applications must now support structured business processes but also knowledge-driven workflows and dynamic collaboration tools within the rules and policies set forth by the enterprise. This includes the competitive advantage gained by quickly implementing changes to rules and regulations made by entities external to the organization.
After user centered design and process mapping, modern PDAs have to be developed, tested and deployed rapidly across hybrid IT architectures and changed quickly - when needed - to be always aligned to the business evolution. They also need to be exposed to any devices and things with little to no impact on application design or code.